General conditions of sale online

The following general conditions regulate the online purchases performed by means of the website by individuals residing in the following countries: Italy
1.0 General Provisions

This site (hereinafter also the "Site") is owned by the Babol Milano srl, headquartered Via Pietro Leopoldo, 5 59100 Prato Italy
PTA VAT 02174890976 Italy, and is operated by the same company, hereinafter identified simply as Babol Milan.

These General Terms and Conditions (hereinafter "Terms") govern the relationship between the Customer (hereinafter "Customer") and Babol Milan (collectively, hereinafter the "Parties") for the purchase of products Babol Milan (hereinafter "Products") from time to time for this purpose available on the Site The language offered for the conclusion of the contract is the 'Italian.

Access to the sale through the Site is permitted exclusively to the Customers, as defined below, who reside in Italy. For the purposes of these Terms and Conditions, by Customer, we refer exclusively to the consumer, ie a person who buys goods for purposes other than business or professional activity.

The customer is required to carefully read the terms and conditions of the General Conditions that have been made available on the Site, in order to allow the storage and reproduction by the Client pursuant to art. 12 of Legislative Decree 9 April 2003 no. 70. A copy of the Terms and Conditions will be provided by Babol Milan to the Customer, via e-mail pursuant to art. 5.4 of the present Terms and Conditions.

Contracts with Babol Milan accessing the Site are governed by Italian law and in particular by Legislative Decree 6 September 2005, n. 206 (Consumer Code) and Legislative Decree 9 April 2003 no. 70 (Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to e-commerce).
3.0 Price

All prices on the Site are expressed in € (Euro). It excludes the costs of delivery, unless otherwise expressly indicated.

The Babol Milan to ensure that all pricing information on the Site is accurate, but can not guarantee the absence of errors. In the event that an error in the price of a product, the company will allow the Customer the option to confirm the purchase of the Product at the correct price or to cancel it.

The Babol Milan to ensure that all pricing information on the Site is accurate, but can not guarantee the absence of errors. In the event that an error in the price of a product, the company will allow the Customer the option to confirm the purchase of the Product at the correct price or to cancel it.

4.0 How to Buy

The essential features and prices of the products are given in the offer for each individual product on the Site

For the purchase of the Products the Customer must complete and submit to Babol Milan the order form to purchase in electronic format, following the instructions contained in the Site The Customer shall add the Product to the "shopping bag" and after and accepted the contribution towards the cost of delivery, as well as the General Conditions, Privacy Policy conditions on the right of withdrawal, should select the type of payment you want, and choose the option "purchase".

Shall the Customer need to correct any errors in data entry, you must follow the proper procedure for modification contained in the Site before submitting the purchase order. In particular, the customer has the right to modify the number of Products he wishes to purchase, adding or deleting one or more Products from "shopping bag".

5.0 Conclusion of the contract

The contract between the Babol Milan and the Customer shall be concluded when the order submitted by the Customer - in accordance with the purchase procedure indicated on the Site and after obtaining the debit authorization by the card issuer that the credit used by the customer for payment - arrives at the Site The order submitted by the Customer shall be binding for Babol Milan only if the entire purchase procedure has been completed successfully and correctly, without any eventual errors from part of the Site Babol Milan is not liable for malfunctions employees by the network data transmission.

By submitting the order to Babol Milan the Customer acknowledges and declares that he has read all the indications provided in the purchasing process and accept the Terms and Conditions.

The online order form will be stored in the Sites database for the time necessary to process your order.

The Babol Milan will send to the Customer an e-mail confirming the receipt of the order submitted by the Customer, containing a summary of the General Conditions, Privacy Policy and any special conditions applicable to the contract, including information relating to Babol Milan, the details of the products purchased, the date and time of the order, at the Babol Milan to which complaints, information on services and guarantees which exist under the conditions of withdrawal, the methods and timing for the return or collection of the goods in the event of exercise of this right, detailed indication of price, mode of payment chosen by the customer, the cost of delivery. The Customer shall immediately verify the content of the communication and report immediately to Milan Babol any errors or omissions.
6.0 Payment

Babol Milan using PayPal to accept credit cards:

American Express

7.0 Shipping and Delivery

For security reasons the Products purchased on the Site will be sent registered address on the credit card and at the time of delivery will require the signature of an adult over the age of 18. Deliveries can not be made to PO Boxes and where stated only that address, the order will not be processed by Babol Milan.

For each order completed on Site, Babol Milan will issue an invoice for the shipped Products, sending it via e-mail or registered mail to the Customer, in accordance with Presidential Decree 445/2000 and Decree Law 52/2004. For the issuance of the invoice Gucci will refer to the information provided by the Customer. No change in the bill will be possible after the issuance thereof.

Delivery costs are borne by the Customer and are clearly indicated in the order form. They may vary depending on the shipping method chosen and the destination of the products.

All purchases will be delivered by courier. Orders are processed and delivered Monday through Friday, excluding national holidays and festivities. The Babol Milan is not responsible for unpredictable delays, notwithstanding that, except in cases of force majeure, will be delivered within a maximum period of 30 (thirty) days from the day following that on which the client sent the 'order to Babol Milan.

For delivery of goods requires the presence of the customer or his representative at the address indicated in the order. At the time of the delivery by the Courier, the Customer is required to check:

(I) that the number of packages delivered corresponds to what is indicated in the transport document (DDT);

(Ii) that the packaging is not damaged, or wet or otherwise altered, including the sealing materials. Any damage to the packaging and / or product or the mismatch in the number of items or information must be immediately notified, a reserve of writing on the proof of delivery courier. Once signed the Courier's transportation document, the Customer may not oppose objection on the external characteristic of the delivered.

If it is not able to deliver the goods ordered due to sudden and temporary unavailability of the Products, the Milan Babol it shall promptly inform the Customer, and in any event no later than thirty (30) days via e-mail. The amount paid by the Customer shall be refunded as soon as possible, but no later than 30 (thirty) days from receipt of the order.

8.0 Tracking number

The Babol Milan will send the customer an e-mail confirmation once shipped products. The Babol Milan send also an e-mail confirmation of the delivery once you have received the notification of the delivery by the Courier.

In order to ensure the security of the delivery of the Product, the Milan Babol not provide the Customer with the tracking number, but will retain the tracking number of each delivery.

9.0 Returns and cancellation orders and right of withdrawal

The Babol Milan aims to ensure the complete satisfaction of the customer.
The Babol Milan will refund the entire cost of the products that are returned by the Customer not worn, not used and not damaged and accompanied by relevant the invoice.
Certain items are shipped with a return / exchange tag attached. Returns and exchanges on these specific items will only be honored if the label remains intact and the product, and the return instructions above are followed.
Refunds will be issued in the same payment provided for purchase.
The purchased goods may be returned within maximum 15 (fifteen) days from the date of delivery. The Products purchased online can not be refunded nor returned in the outlet stores. The delivery cost are not refundable.

The delivery costs for the return of the Products shall be borne by the Customer and any cost borne by the Customer for the return is not refundable.

Babol Milano reserves the right to refuse the return of those Products that do not meet the requirements referred to in paragraph 9.1.

Each delivery contains easy to follow instructions for the return of the Products.
Babol Milan will endeavor to promptly refund the Customer within and no later than 30 days from the date of receipt of the written order cancellation and return of the product under the previous 9:1. Babol Milan will send an e-mail notification once the refund.


It is recommended to ship the Products to be returned by using a courier for tracking of the shipment. Babol Milan will not be responsible for the refund or the compensation of those Products that have been lost, they are stolen or damaged.

Pursuant to art. 64 of the D. Decree no. 206/2005, the Customer is entitled to withdraw from the contract without penalty and without specifying the reason within the term of 15 (fifteen) working days from the date of receipt of the Products, save the provisions of following paragraph. 9.7.

To exercise the right of withdrawal, the customer must send to the following address: Babol Milano srl, Via Pietro Leopoldo, 5 59100 Prato Italy
PTA VAT 02174890976 Italy, a written communication with return receipt shall contain:

a) the intention to exercise the right of withdrawal pursuant to art. 64 of the D. Decree 206/2005;
b) an indication of the products for which the Customer wishes to withdrawal;
c) the order number issued at the time of purchase;
d) data related to a bank account of the customer.

The notification may be sent within the above stated period of 15 (fifteen) working days also via telegram, telex, fax, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 (forty eight) hours.

Should the Customer decide to modify or delete the submitted order, shall promptly send an e-mail to
The Babol Milan will do everything in order to meet the customer's request. However, once the product has been sent the order can not be canceled or modified until such time as the goods has been duly returned to Babol Milan. In this case, refer to the provision of the above paragraph 9.1.

10.0 Exchanges

The exchange of an item purchased the Site, follow the steps below. Please note that in the process of replacement will proceed first to repay the amount on your credit card and then make the new transaction.

To perform the substitution of a product will be necessary:

fill in the form that comes with every product shipped, clearly indicating the code of the new product that you would like and the size, or alternatively:

choose online at your favorite product to replace the one you intend to return.

You want to point out that the product being replaced must be submitted to Babol Milan in the original state sent and that the fulfillment of the new order is subject to availability of the Products by the Babol Milan. The shipping costs for returning the product shall be borne by the customer. The replacement product will be sent to you via UPS at no additional shipping costs. Please contact the Babol Milan at: Babol Milano srl, Via Pietro Leopoldo, 5 59100 Prato Italy
PTA Italy VAT 02174890976 in order to verify that the sending of product substitution does not result in the payment of additional shipping charges.

11.0 Gift

The Products purchased on the Site are delivered in gift boxes bearing the logo Babol Milan.

12.0 Errors and mistakes

Babol Milan aims to provide information on the Site constantly updated.
It is not possible to ensure that any website is completely free of errors. The Site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability of the product, and to the details of the Products. Babol Milano reserves the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and furthermore reserves the right to change or update information at any time without prior notice.

13.0 Guarantee of Authenticity

Babol Milan guarantees the authenticity of all the Products purchased on the Site Babol Milan Brand Products are made with the best materials and are made by artisans. All the Products are made in Italy.

The original branded products Babol Milan are sold on the internet exclusively through the site
All intellectual property rights such as trademarks, service marks, trademarks and copyrights are the exclusive property of Babol Milan. No page or other content of this site may be reproduced without prior express written permission.

14.0 Defects

If a Product sold by Babol Milan show a defect in order to any and all products sold by Babol Milan, the Customer shall immediately contact the customer care at:

Babol Milan LTD
If the customer is not completely satisfied or if there is a discrepancy with the order submitted by the Customer, the Customer shall keep all the papers, the Product and its box and contact immediately the company via e-mail to: info @ babolmilano . com
15.0 Applicable law and jurisdiction

The conditions of access to the Site are regulated by the Italian law and shall be interpreted in accordance with Italian laws

The Customer accept the non exclusive jurisdiction of the Italian courts. For any controversy arising from or in connection to the navigation or the use of the Site shall be the Court of Florence.

16.0 Contacts

For more information and assistance on the Site and or on the online purchases please contact us at the following e-mail: (